first stage in any problem solving activity is to define the problem.
When there is a problem it means that something has to be changed. E.g. long queues at the check out of the supermarket, long delivery times,
assignments are always given in late.
approach, frequently used in industry as a starting point for solving problems
is brainstorming. It is a useful method for generating ideas on how to approach
tasks. It needs little skill and can produce instant results.
Get team together
Have a large sheet of paper and a marker pen to note down the suggestions.
Warm up with a ‘silly’ session to get the group relaxed
Ensure that everyone in the team knows the purpose of the brainstorming session
i.e. the problem. Every person should write down the problem
The purpose of brainstorming is for the participants to produce as many
suggestions as possible for solving the problem
No one should criticise any suggestion or person, just try to keep the flow of
One person should write down every suggestion that is made. The team can look at
Try to get as many ideas as possible
Try to build on each other’s ideas
Make sure that everyone can read all the suggestions that have been made
Only stop when everyone has dried up or run out of ideas
Try to put the ideas into groups or categories
Choose the best five ideas into groups or categories
Go for it !